Missing something from your order? We're here to help!
Check These First:
- Did your order arrive in multiple packages? Sometimes items ship separately
- Check inside all packaging materials - smaller items can be tucked away
- Review your order confirmation to verify what was included
- Wait 24-48 hours if tracking shows "delivered" - sometimes carriers deliver in parts
Still Missing Items? Contact our support team with:
- Your order number
- Which item(s) are missing
- A photo of what you received
We'll investigate and work with you to resolve the issue.
How to Contact Us:
- Live chat on our website (fastest response)