We process and ship orders quickly so you get your Jive as soon as possible!
Processing Time: Orders are typically shipped within 24 business hours of being placed.
What Are Business Hours? Business hours are Monday through Friday, excluding holidays. Orders placed on weekends or holidays will ship the next business day.
Example Timelines:
- Order placed Monday morning → Ships Monday or Tuesday
- Order placed Friday evening → Ships Monday
- Order placed Saturday → Ships Monday
Why Might My Order Be Delayed? Occasionally, orders may take longer due to:
- High order volume during sales or promotions
- Payment verification requirements
- Address verification issues
- Inventory restocking
Need It Faster? If you have an urgent need, contact our support team and we'll do our best to prioritize your order.
Already Shipped? Once your order ships, you'll receive a confirmation email with tracking information. Check your inbox (and spam folder) for updates.