Once your order ships, you will receive a shipping confirmation email with a tracking link.
How to Track Your Order:
- Check your email for a shipping confirmation from Jive Nutrition
- Click the tracking link in the email
- You will be taken to the carrier's website to see the latest updates
Tracking Not Updating? Tracking can take 24 to 48 hours to show its first scan after your order ships. If it has been longer than that with no movement, email us at hello@jivenu.com with your order number and we will look into it. If tracking has not updated for 10 or more days, we will reship your order free of charge once you confirm your address.
Don't See a Shipping Email?
- Check your spam or promotions folder
- Make sure you are checking the email address used at checkout
- Email us with your order number and we will resend your tracking information
Order Still Processing? Orders placed before 2 PM Central on a business day usually ship the same day. Orders placed after that, or on a weekend or US holiday, ship the next business day. Until your order ships, there is no tracking to show. Once it ships, you will receive an email with the tracking link.