You have full control over your subscription through our self-service portal. Here's how to access it:
Access Your Subscription Portal Visit: jivenu.com/a/loop_subscriptions/customer
Log in with the email address you used when placing your order.
What You Can Do in the Portal:
- View your upcoming orders and billing dates
- Change your subscription frequency
- Swap flavors or products
- Update quantities
- Skip your next shipment
- Pause your subscription
- Update your payment method
- Change your shipping address
- Cancel your subscription
Making Changes Any changes you make will apply to your next scheduled order. If your next order is processing soon, make sure to update your subscription before the billing date.
Need Help? If you're having trouble accessing your portal or making changes, our support team is happy to help via live chat or email.