Bought Jive on Amazon or TikTok Shop? You are welcome to contact us directly and we are happy to help.
How to Reach Us Email hello@jivenu.com with your Amazon or TikTok Shop order number, the product you bought and a short description of your question. We reply within one business day. You can also use the chat on our website.
What We Can Help With
- Product questions, mixing tips and flavor recommendations
- Damaged, wrong or missing items (please include a photo)
- Returns and refunds. Tell us where you bought and we will let you know the best way to handle it
- Anything else about your Jive experience
Product Tips Protein Hydrator mixes best with 12 to 16 oz of room-temperature water in a shaker with a mixing ball. Shake for 10 to 15 seconds, then add ice. Creatine Stick Packs are one stick daily in any drink, with no loading phase needed.
Want to Subscribe? Subscribe & Save on jivenu.com gives you 10% off Protein Hydrator, delivered every 4 weeks by default, and you can skip, pause, swap flavors or cancel anytime at https://sub.jivenu.com/login.