Have Jive Card credits? Here's how to use them!
What is Jive Card Credit? Jive Card credits are store credits that can be applied to purchases on jivenu.com. You may have received credits as compensation for delays, as a goodwill gesture, or through promotions.
How to Use Your Credit:
- Add items to your cart at jivenu.com
- Proceed to checkout
- Make sure you're using the same email address the store credit was issued to
- Look for the "Apply Store Credit" option and click the check mark
- Your credit will be deducted from your order total
Important Details:
- You must use the same email address that received the store credit
- Credits are only valid on jivenu.com (not third-party retailers)
- Credits typically expire after 120 days (check your email for specific expiration dates)
- Credits can be combined with other promotional codes and sales
- Any remaining balance stays on your Jive Card for future use
Credit Not Applying? If your credit isn't working:
- Make sure you're logged in with the email address that received the credit
- Check the expiration date
- Verify you clicked the check mark to apply the credit
- Contact support if you're still having issues
Questions About Your Balance? Contact our support team and we can look up your current credit balance.