Ready to start a return? Here's the simple process:
Step 1: Contact Us Reach out to our support team via:
- Live chat on our website
Let us know your order number and reason for the return.
Step 2: Get Your Prepaid Label We'll email you a prepaid return shipping label. No need to pay for return shipping!
Step 3: Pack and Ship
- Place the product in its original packaging (if possible)
- Attach the prepaid shipping label
- Drop off at the designated carrier location
Step 4: Receive Your Refund Once we receive your return, your refund will be processed within 3-5 business days to your original payment method.
Tips for a Smooth Return:
- Keep your tracking number for reference
- Ship within 7 days of receiving your return label
- Make sure the package is sealed properly
Questions? Our support team is here to help if you have any questions about the return process.